Customer Care  

Healthcare IT (Exa, Symmetry) Customers: Please use our new Salesforce Customer Care Portal

Enter Your 7,9,10 digit Account# (Formats- 2000000 , 2000000-1 or 2000000-1X) :


For urgent issues, and Account# or Serial Number of the medical device please call us at 833-KM-CARES (833-562-2737) for priority support.

Note : Please do not include any PHI information, see the Terms & Conditions
Customer Care Center
Phone Number
1-833-KM-CARES (833-562-2737)

Konica Minolta is committed to providing the most up-to-date and cost-effective technology when installing and servicing your equipment.

Agents are available to answer even the most complicated questions when it comes to the setup and use of your equipment.

Hours

We are available 24 hours a day 7 days a week and 365 days a year.
Normal Business Hours: 8:00am-8:00pm EST, M-F *
After Business Hours: 8:00pm-8:00am EST
*Major holidays excluded. Depending on time of day, calls may not be returned until the following business day.
For non-urgent matters during Normal Business Hours, submit an online support inquiry.
For immediate assistance, please contact our Customer Care Center